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Terms & Conditions

Welcome to the Bradbury's website. We have spent a lot of time creating this for you to enjoy and purchase some of our beautiful pieces online. By continuing to browse our website you are agreeing to comply with the terms and conditions we have listed below.

CONTENT AND AMENDMENTS

We take care and try to ensure our website is as accurate and up to date as possible, In terms of prices that are displayed and the description of products. All measurements displayed are approximate depending on the item unless specified and any errors will be wholly unintentional.  We take no responsibility for colours of products this all depends on the colour of your monitor and colours can differ.

Our aim is to keep our website live 24 hours a day 7 days a week, sometimes things can go wrong so please bare with us if we do have an unfortunate technical issue. We will do our best to resolve this as quickly as we can.

 We may make changes to the website at any time without notice or warning, including:

 Changes to these terms and conditions

Changes to promotions, offers and discounts

Changes to content and product information

Temporary or permanent withdrawal of the website

 Our website holds information that is owned by or licensed by ourselves Bradbury's the Jewellers and our logo is our registered trademark and copyright. This is marked clearly unless the copyright is certified by one of our manufacturers or suppliers.

Any unauthorised reproduction or use of our information any or all of the material published on our website may result in a claim for damages and could be classed as a criminal offence.

 We do have links to other websites on our own, this is for your browsing pleasure, but please do not create your own link on ours. If you would like to create a link please ask us in writing first. Faliure to do so may result in a criminal offence.  

 With our pricing that are all in pounds sterling with VAT included. any additional costs will be clearly shown, for example engraving or delivery costs. These are all extra and will be added onto your final balance.

Prices shown are correct at the time of publishing and we Bradbury's the Jewellers have the right to change or remove at any given time without prior notice.

Some prices may change for any offers or sales that we are promoting at that time, these also may be withdrawn at any time. If this is something that has happened straight after you purchase we will be in touch with alternative options for you.

 

With any of our promotions and offers please note that these will exclude our major brands, Links of London, Thomas Sabo, Clogau, Coeur de lion, Folli Follie, Michael Kors, Armani, Olivia Burton unless this is stated in an offer or sale.

Promotional codes, discounts and offers will be specified to particular items and this will clearly stated.

Any promotional codes or discounts cannot be used in conjunction with any other offers or discount codes including our sale or discounted items.

If you receive any free gifts or gift cards due to a promotional offer these are non refundable as singular items and the whole purchase must be returned in the same condition received within the stated returns date and paperwork.

 

All our offers are subject to availability and we may remove any offers or discounts without notice. Bradbury's the Jewellers reserve the right to cancel or reject the use of said discount codes and offers if the terms and conditions are not met.

Any issues please contact our customer service team who will be happy to help with any of your queries on sales@bradburysonline.com. 

With any of our promotions there is no cash value and this cannot be redeemed for cash or any benefits in kind such as gift vouchers or exchange for stock. If a promotion is a minimum spend, the redemption is only permitted in respect of the purchase of the qualifying products detailed within the promotion information and the details are met.

 

With any free products as result of a promotion will be sent out as standard delivery with Royal mail.

 

For your confidence and peace of mind we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

In some occasions we may use your information to send you promotional information emails and keep you up to date with our new purchases and offers you may be interested in.

If you wish to opt out on this you may do so by clicking the box that you do not want to be contacted regarding any third party company and your details will not be used by anyone for direct marketing.

The products are at your risk from the time of delivery. Ownership of the products will only pass to you after the delivery and we receive full receipt of payment, this includes any delivery charges. Any issues with damaged or missing items will solely be up to you to contact us direct. if the fault is down to us then this will be resolved with the manufacturers under the guarantee if this is something accidental due to being dropped or damaged etc by yourself then this will be classed as a chargeable fault.

 

Nothing in these terms of sale affects your statutory rights.

 

If you are entitled to a refund, we will usually refund any money using the same method that you have originally to pay for your purchase. we will process the refund as soon as possible and, in any event, within 14 days of the day we received your valid notice.

Many of our items are sent with a tamper proof label attached. Please note that if this is seen to be or has been removed we are unable to accept this item back for a refund or exchange as we will assume this has been worn. As with earrings we are unable to accept the return of these unless deemed faulty for hygiene reasons as they cannot be sold on.

  

We Accept the majority of major credit/debit cards and paypal when you purchase with us online. All of the goods ordered remain the property of Bradbury's until the item(s) are paid for in full. We do serve the right to refuse any order at our own discretion On the odd occasion if an error is made with pricing on our website with your order and this is higher we will be in touch to see if you still would like to proceed with the order and give you the available options to do so.

  Please note that there is a Duty of Tax to be paid on all items being delivered out of the UK 

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